All phone calls answered 24 hours a day, 7 days a week!
Step #1 – Call our hosting support staff:
Local: (214) 628-2563 or
Network Operation Center: (480) 624-2500
Step #2 – Provide your Customer Number and Call-in PIN (or billing credit card)
Email Support: Avg. Wait Time: 3-7 hours
Step #1 - Login to your Online Customer Portal.
Step #2 - Click on “Access Email Support System” located on the left navigation.
Step #3 – Submit an Email Support Ticket!